退款政策 / Refund Policy

你可以隨時於帳戶的訂閱頁面取消訂閱。取消後，你可繼續使用付費功能直至當期付款週期結束，其後帳戶會自動轉為免費版。

You may cancel your subscription at any time from the billing page in your account. After cancellation you can continue using paid features until the end of the current billing term, after which your account reverts to the Free plan.

已收取的當月月費不會按未使用日數退回。取消於下一個付款日生效。

Monthly fees already charged are not prorated or refunded for unused days. Cancellation takes effect on the next payment date.

年費於訂閱及每次續訂時一次收取。如你於首次年費付款後 7 天內提出書面要求，並未有大量使用付費功能，我們會按個別情況考慮退款。7 天後的年費一般不設退款，但你可於下一個續訂日前取消以避免下期收費。

Annual fees are charged in full at the start of each term. If you email us within 7 days of your first annual payment and have not made substantial use of paid features, we will consider a refund on a case-by-case basis. After 7 days, annual fees are generally non-refundable, but you may cancel before the next renewal date to avoid further charges.

Standard 首年優惠（月繳 HK$68 或年繳 HK$680）只適用於新 Standard 訂閱。取消訂閱後重新訂閱，將按當時的標準價格收費。

The Standard first-year offer (HK$68 monthly or HK$680 annually) applies to new Standard subscriptions only. If you cancel and subscribe again later, standard pricing at that time will apply.

如發現重複收費或收費金額有誤，請於 30 天內電郵通知我們，核實後我們會安排全額退回有關款項。

If you notice a duplicate or incorrect charge, email us within 30 days. Once verified, we will refund the affected amount in full.

請電郵至 info@goldcataccounting.com，並提供登記電郵及付款日期。退款會退回原付款方式，一般需 5–10 個工作天。

Email info@goldcataccounting.com with your registered email and payment date. Approved refunds are returned to the original payment method and usually take 5–10 business days.